General Terms

Eligibility

Use of Pet Device’s services is limited to individuals who are legally capable of entering into binding agreements and meet the age requirements specified below.

Users must be at least 18 years old or have consent from a legal guardian to use our services.

You agree to use Pet Device for lawful purposes only and not to engage in prohibited activities that violate applicable laws.

Our services are intended for residents of Canada. Access from other jurisdictions is at your own risk and subject to local laws.

Account Creation and Security

Creating an account with Pet Device allows you to access personalized services and manage your pet care devices securely.

You are responsible for providing accurate, current, and complete information during registration and updating it as necessary.

Protect your account credentials carefully. Notify us immediately if you suspect unauthorized use.

Accounts are personal and non-transferable without prior authorization from Pet Device.

If your account is compromised, you agree to inform Pet Device promptly to minimize potential harm.

We reserve the right to suspend or terminate accounts that violate our terms or pose security risks.

Service Overview

Pet Device provides AI-powered pet care solutions including smart monitoring, health tracking, and automated feeding devices.

We may modify or discontinue features or services at any time with reasonable notice to users.

We strive to maintain uninterrupted service but do not guarantee continuous or error-free access due to technological and external factors.

User Conduct Rules

Users agree to abide by the following rules when engaging with Pet Device’s services:

• Do not misuse the service for unlawful or harmful purposes.
• Respect other users and refrain from harassment or abusive behavior.
• Avoid interfering with system operations or security.
• Do not attempt unauthorized access to Pet Device’s systems or data.
• Use devices in accordance with the provided instructions and warnings.
• Refrain from distributing malicious software or harmful content.
• Report any suspicious or inappropriate activity to our support team.

User-Generated Content

Users may upload or share content related to their pets and use of Pet Device services.

You retain ownership of your content but grant Pet Device a license to use it for service delivery and promotional purposes.

By posting content, you grant Pet Device a worldwide, royalty-free, non-exclusive license to display, distribute, and modify the content.

You are solely responsible for the content you submit and for ensuring it complies with applicable laws and policies.

We reserve the right to remove content that violates terms, infringes rights, or is deemed inappropriate.

Intellectual Property Rights

All content, activity, and software on Pet Device’s platform are owned or licensed by us and protected by intellectual property laws.

• Do not copy, reproduce, or distribute materials without explicit permission.
• Avoid using our brand or logos in any unauthorized manner.
• Respect all copyrights, patents, and activity rights associated with our services.

Paid Services

Pet Device offers subscription-based and one-time purchase services for enhanced pet care features.

Pricing details are provided on our website and are subject to change with prior notice.

Payments are processed securely through authorized payment gateways.

Subscriptions renew automatically unless canceled prior to the renewal date.

Refunds are handled on a case-by-case basis according to our refund policy.

You may cancel paid services anytime; cancellation will take effect at the end of the current billing period.

Applicable taxes may be added to the prices listed and are your responsibility.

We reserve the right to adjust prices with reasonable advance notification.

Failure to pay may result in service suspension or termination.

Disclaimer

Pet Device provides products and services on an 'as is' basis without warranties. Use is at your own discretion and risk.

Limitation of Liability

We shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our services.

Third-Party Services

Our services may integrate third-party tools or content, which are subject to their own terms and privacy policies.

Termination

We may suspend or terminate your access for violations of these terms or for security reasons.

Upon termination, your rights to use services cease, and we may delete your account and content.

Privacy

Your personal information is handled as described in our Privacy Policy accessible on Pet Device’s website.

Communications

By using our services, you consent to receive communications related to your account and our services electronically.

Changes to Terms

We may update these terms periodically. Continued use of our services after changes constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

Dispute Resolution

Disputes will be resolved through negotiation or mediation before pursuing litigation in Ontario courts.